Customer service is currently in English and finnish only. Please check the Frequently asked questions, the answer can be found there. Please enter the details of your request. We need all the information to resolve the case. A member of our support staff will respond as soon as possible. If the support request concerns a specific survey, please tell us the survey name and possible error codes + include a screenshot as an attachment (survey + survey end page). Please provide the URL of the survey and any error messages and error codes. Please also tell us which survey provider your survey is about. Please note that all reward payments are processed manually and may take several days. If you have more information about the case, please reply to the old ticket and you will not create the new one. Thank you!